Cookies
Please note - this policy explains how cookies are used on ba.com from 28 October 2008.
Use of cookies by British Airways
Cookies are small text files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites work, or work more efficiently, as well as to provide business and marketing information to the owners of the site.
For more detailed information about cookies visit www.allaboutcookies.org
Four types of cookie may be used during your visit to ba.com:-
- British Airways session cookies that are deleted after each visit.
- British Airways persistent cookies are valid across visits and, for example, are used to avoid the need to tell us your country of residence at the start of each visit.
- British Airways email cookies which are set on your computer by an email from British Airways, but are accessed by ba.com when you use our site.
- Third party cookies that are used by our partners, for example, to help us measure site visitors or to implement the BA affiliate programme.
Some of the cookies are essential in order for you to use ba.com
We will match information gathered from cookies with any information you have given us about yourself or we have collected about you for the purposes explained in our Privacy Policy.
Here is a list of all the cookies that British Airways set and how we use them:-
ba.com cookie types
| Cookie name | Purpose |
|---|---|
| Session cookie | Used to maintain your transaction with British Airways (expires within a 15 minute period.) Minimises the need to transfer your information across the Internet |
| ba.com tracking cookie | Used to recognise repeat visitors to the site and in conjunction with other information we hold to attempt to record specific browsing information (that is, about the way you arrive at the site, pages you view, options you select, information you enter and path you take through the site) against an individual customer profile. |
| Country choice cookie | Used by BA to record your country of residence. Whilst it is not necessary for this cookie to be stored across visits to the site, it is necessary to have a cookie that tells the site which country's page to present to you. By storing this cookie across visits, it means that you don't have to tell us your country of residence at the start of each visit |
| Language choice cookie | Used by BA to record your preferred language. Whilst it is not necessary for this cookie to be stored across visits to the site, it is necessary to have a cookie that tells the site which language to present to you. By storing this cookie across visits, it means that you don't have to tell us your preferred language at the start of each visit |
| Survey control cookie (JobID) | Provided by NPD marketing for ba.com site survey purposes. Storing this cookie prevents a user being asked to complete the survey when he has already done so, or indicated that he does not wish to. |
| Enrolment application cookie | This cookie tracks the number of enrolments made by the same browser in a 24 hour period. This is used for security purposes. |
| Trade Extranet cookie (texcookie) | Used for trade extranet purposes, storing the user's IATA or ABTA number together with the user's country choice. By storing this cookie across visits, it means that you don't have to tell us your IATA number at the start of each visit |
Here is a list of all the cookies that may be set by our business partners on ba.com .
| Partners | Purpose |
|---|---|
| Omniture | Our website statistics supplier, used to track page use and paths through ba.com. |
| DoubleClick | Our online advertising supplier, used for the purpose of targeting our Internet banner advertisements on other sites. Some of our web pages may contain electronic images known as web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. They may as also report back some cookie information to the technology provider that has implemented them. This data is anonymous. |
| Commission Junction | Our affiliate partner, are used to track use of our Internet banner advertisements and links from our marketing partners' websites to our website and to implement the BA affiliate programme. BA rewards its marketing partners for referring business to us. The BA affiliate programme involves Be Free setting a 30-day cookie on your browser. If you make a purchase on our site within that time, this cookie allows us to recognise which of our affiliates first referred you to ba.com. |
| addthis.com | Our bookmarking supplier, used to allow you to easily bookmark selected ba.com pages. |
You can request that we stop storing cookies on your computer, and that we don't set any more. Please be aware that if you decline the use cookies set by British Airways on ba.com you will be unable to use the site. This limitation does not apply to cookies set by our business partners.
