First travellers enter a different world where personal service and attention to detail define the journey, from check-in through to the final destination - a world where every seat along the way is first class.
And now, your customers can experience that world for themselves with our free, Upgrade to First offer.
You can upgrade your customers to First, one-way, when you book them on an eligible, semi-flexible, published Club World return flight in C, D or R class between 16 April and 7 May 2013 for travel between 16 April and 31 August 2013.
If a customer takes an eligible, fully-flexible, published, Club World return flight in J class, they can book any time from 16 April right up to the end of the offer period on 4 July 2013. Inbound travel for all classes must be completed by 8 September 2013.
Either way, you can book your customers as many free upgrades as they like on eligible flights within the offer period. And they're all on us.
This offer is always popular and upgrades are subject to availability, so don't let your customers miss out on a chance to travel First.
And remember, our offer ends midnight on 4 July 2013.
| Book Between | Travel Between | |
|---|---|---|
| Semi-flexible published Club World C, D or R | 16 April and 7 May | 16 April and 31 August |
| Fully-flexible published Club World J | 16 April and 4 July | 16 April and 31 August |
Please note that customers must request their upgrade at the time of booking and the upgrade is subject to availability.
When booking an eligible flight, you need to book into the correct booking classes in each direction as outlined below and specifically request the applicable fare basis codes - otherwise you may quote the restricted fare, not the upgrade.
Please use the upgrade fares as per the matrix below.
| Guidelines | North America | London City to JFK | Rest of World | |
|---|---|---|---|---|
| J/C/D/R to A class | Book into A class on the upgrade First sector and J, C, D,R class on the Club World sector | |||
| Outbound from the UK in Club World and inbound to the UK in First | Outbound sector book | J2UKUP1 / C2UKUP3 / D2UKUP5 /R2UKUP7 | J2LCUP1 / C2LCUP3 / D2LCUP5 /R2LCUP7 | J1UP1 / C2UP1/ D2UP1 /R2UP1 |
| Inbound sector book | A2UKUP6 / A2UKUP4 / A1UKUP2 / A2UKUP8 | A3UP2 / A2UP2 / A1UP2 /A4UP2 | ||
| Outbound from the UK in First and inbound to the UK in Club World | Outbound sector book | A2UKUP5 / A2UKUP3 / A1UKUP1 / A2UKUP7 | A3UP1 / A2UP1 / A1UP1 /A4UP1 | |
| Inbound sector book | J2UKUP2 / C2UKUP4 / D2UKUP6 /R2UKUP8 | J2LCUP2 / C2LCUP4 / D2LCUP6 /R2LCUP8 | J1UP2 / C2UP2 / D2UP2 /R2UP2 | |
Please also find below some examples for quoting the upgrade in different GDS:
Amadeus: FXP/R,*NR Worldspan: 4PFNL Galileo: FQCBA.NR Sabre: WPNL‡ABA (Where ‡ is Cross of Lorraine)
First travellers glide through check-in and fast track security with the minimum of fuss, so they have more time to enjoy our hospitality.
If they want to escape the hustle and bustle of the public airport concourses, your customers are welcome to relax in our Concorde Room lounges at London Heathrow Terminal 5 and JFK New York. They can savour fine dining before their flight, relax with a glass of champagne or take afternoon tea - a fine example of British heritage.
If they've brought work with them, our business suite has everything they need to carry on, including a boardroom. Then our private cabanas offer privacy, with a day bed and en-suite bathroom.
For the ultimate in relaxation, before or after the flight, your customers can experience the personal touch and rejuvenate with Elemis Travel Spa and Skin Therapies Available at Heathrow Terminals 3 and 5 and New York JFK.
Once your customers take their seat in First, the upgrade reveals its true colours. Their space is like a private cabin within a cabin with personal windows and electronic blinds and their own wardrobe. The personal entertainment system comes with a 15" screen and noise-cancelling headset. And a choice from over 100 movies, TV programmes, 50 music CDs and audio books, as well as 20 interactive games. Or they can just relax with their own pictures, movies or music by plugging in their iPod.
Some of the world's finest chefs contributed to our First menu. It changes from month to month according to the quality and availability of seasonal ingredients. But the focus is consistently on simplicity and flavours. Naturally, afternoon tea is served and travellers can take a snack at any time during their flight. At breakfast, they can opt for full English, a fresh continental or just a croissant with coffee if they wish. They can even skip breakfast and sleep longer if preferred.
A good flight's sleep is virtually guaranteed in First. We'll make up the fully-flat bed with a quilted mattress, crisp white 400-thread Egyptian cotton duvet and pillow and a pair of luxurious pyjamas. Travellers will wake refreshed and ready to go.
First class facilities listed may not be available on all our aircraft. This promotion is only open to Eligible Participants. An Eligible Participant is a person resident in the United Kingdom and/or Ireland aged 18 years or over who books and travels on a Qualifying Flight. BA reserves the right to verify the eligibility of Eligible Participants. A Qualifying Flight: (i) is a published fully or semi flexible return fare in Club World on a BA mainline service departing from the UK; and (ii) must comprise of one sector in A class and another sector in either C, D (semi-flexible) or J (fully flexible) class (or on selected semi-flexible R class routes), and only on certain fare basis codes (see full terms and conditions on ba.com). For a limited number of destinations, a lower return fare in First may be available than the single fare offered under Upgrade to First. British Airways is in no way liable should customers not be offered this lower return fare at the time of booking. Return fares in First are subject to availability and fare terms and conditions. The promotion does not apply to R class booking on certain routes. See full terms and conditions. Travel in C, D and eligible R classes must be booked between 16 April 2013 - 7 May 2013 and outbound travel must take place between 16 April 2013 - 31 August 2013. Travel in J class must be booked between 16 April 2013 - 4 July 2013 and outbound travel must take place between 16 April 2013 - 31 august 2013. For all fare classes, inbound travel must take place by 8 September 2013. Flights on BA's franchisees or Oneworld alliance members are excluded with the exception of certain American Airlines operated flights. Eligible Participants must request the upgrade at the time of booking. The upgrade is subject to redemption capacity in the First cabin on your chosen flight. All Qualifying Flights must be purchased and ticketed in UK&I and started and finished in the UK. This offer cannot be used for bookings on ba.com; bookings with this offer must be made with a travel agent or by contacting BA on 0844 493 0787.