We provide a dedicated web support service for customers in the UK.
British Airways offices worldwide may offer a dedicated web support service, so please check your local contact list.
The Browsers that British Airways currently support are:
If you are using a test or 'BETA' version of a browser and encounter problems, please report this to the company that supports the browser so that they may incorporate changes into any subsequent or live versions of the browser.
Our site is designed for optimal use at resolutions between 800x600 to 1280x1024.
We recognise that a fast site is important to you and we endeavour to make the site speed acceptable globally.
You should be aware that a number of factors can impact the speed of response, many of which will be outside our control. They include your connection speed, the performance of your Internet Service Provider, or even just the amount of traffic on the Internet at the time.
‘Cookies’ are small text files that we place on your computer. We use two types of cookies on ba.com; Session Cookies and Permanent Cookies.
We cannot identify individual users from this information.
Whilst plugins and helpers are not required for key functions on our site, we do assume that the majority of customers have:
If a plugin or helper application is required to access content, this will normally be highlighted. These plugins can be downloaded via the links below.
British Airways are in no way responsible for any problems associated with these plugins.